STRATEGYPRODUCT DESIGNWIREFRAMING & PROTOTYPING

Traditional payment methods often involve unnecessary steps and friction, creating barriers to fast, secure transactions. DiveHQ identified this gap and set out to address it through a comprehensive mobile payment application.

VIEW INTERACTIVE PROTOTYPE

THE SOLUTION

QR Pay addresses these challenges through a streamlined mobile payment experience centered on Scan to Pay functionality, enabling near-instant transactions. The app extends beyond scanning to include direct bank transfers, customizable Dive Tags for simplified payments, and effortless bill-splitting, consolidating essential payment functions into a single, cohesive platform.

ROLE

As the lead designer and researcher on QR Pay, I owned the entire user experience end to end. From conducting the user research, developing personas spanning DiveHQ's full audience, and translated those insights into the product's direction. From there, I defined the user flows, created the wireframes, and built out the visual identity and full interface across both light and dark modes keeping the experience simple, consistent, and user-centered throughout.

WRAPPING UP

At its core, QR Pay reflects the principles of simplicity and adaptability. This project reinforced a central lesson: in fintech, user-centric design is not a finishing touch but the foundation of a successful product. By staying responsive to real user needs, validating decisions through personas and flows, and consistently prioritizing simplicity over complexity; delivering an experience that feels effortless and trustworthy is easy.