Customer Churn Prediction and Analysis

Sharang Dutt

Business Analyst
Data Analyst
Product Analyst
Microsoft Excel
Power BI
SQL
Reliance Digital
Description:Utilizing advanced data analysis techniques, I will develop a predictive model to forecast customer churn for your business. By leveraging my expertise in data cleaning, feature engineering, and machine learning algorithms, I will analyze historical customer data to identify patterns and trends associated with churn behavior. Additionally, I will create insightful visualizations and actionable insights to help your team understand the underlying factors driving customer attrition. Ultimately, this project aims to empower your business with the ability to proactively address churn and retain valuable customers.
Deliverables:
Cleaned and preprocessed customer dataset
Feature-engineered dataset for model development
Trained machine learning model for churn prediction
Visualization of key insights and findings
Detailed report outlining model performance and recommendations for reducing churn
Timeline: Approximately 4-6 weeks, depending on the complexity of the dataset and analysis requirements.
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