Customer service
Cindy Perez
Customer Support Representative
Microsoft Excel
monday.com
Twilio
As a Senior Call Center representative, my many duties included handling inbound/outbound calls, handling sensitive information responsibly, processing pre-authorized forms, responding to customer service emails, creating spreadsheets, responding to chat support, and many more administrative tasks.
Briefly describe the project you worked on. What did you create, who did you create it for, and how did you approach this project?
Tip: Try to keep this description brief and under 150 words by highlighting the best parts of this project— recruiters don’t spend much time reading detailed descriptions! 💪
