Rdaid - Roadside assistance

Narjis Fatima

Overview
RDAid provides round-the-clock roadside assistance, helping drivers in emergency situations with timely, reliable services. The client approached me with a clear vision: a fast-loading, user-friendly website that would not only showcase their services but also serve as an operational tool for drivers and customers alike.
The goal was to build a professional, trustworthy platform that clearly communicates the availability and reliability of their services—while also being scalable and easy to manage.

⚙️ Challenges

Performance & Speed: The website needed to load quickly to cater to users in emergency scenarios.
Custom Dashboard: Both drivers and customers needed access to an intuitive dashboard where they could manage personal data, update service timings, and set or change locations.
Content Management: The site required dynamic content areas like a blog, FAQ, testimonials, and a contact form—all easy to update by the client post-launch.
Branding Alignment: The selected WordPress theme needed to be heavily customized to reflect the brand’s bold, dependable identity.
Mobile Responsiveness: The entire experience had to be smooth across all devices, especially mobile, as most users would likely access it while on the road.

🛠️ My Solution

Developed the site using a flexible WordPress theme, which I fully customized with tailored design elements, fonts, and colors to match the client’s brand identity.
Built and configured a custom dashboard for two user roles (drivers and customers), allowing location settings, schedule updates, and easy profile management.
Structured and styled dedicated sections for FAQs, Testimonials, Blog, and a Contact Page—all designed to enhance trust and user engagement.
Optimized the site for speed and SEO, ensuring quick load times and visibility on search engines.
Implemented responsive design techniques to ensure flawless user experience across desktops, tablets, and smartphones.

✅ Results

🚀 Improved Speed: The website loads quickly and performs well even under low-bandwidth conditions.
📊 Operational Efficiency: The dashboard streamlined internal operations, allowing real-time updates by drivers and easier management for the admin.
💬 User Engagement: Blog, FAQs, and testimonials sections improved user trust and on-site engagement.
📱 Mobile-Friendly: The responsive layout increased usability and accessibility for mobile users—critical for emergency service platforms.
🎯 Client Satisfaction: The client was highly satisfied with the end result and appreciated the attention to functionality and brand consistency.
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Posted May 30, 2025

Built a fast WordPress site for 24/7 roadside help with custom dashboard, blog, testimonials, FAQs & contact page—branded & tailored to client needs.

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Timeline

Dec 23, 2024 - Feb 8, 2025

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