Truthshare App: Designing a Safe & Accessible Mental Health

Samuel Christian

App title: Truthshare Mobile app

Overview

Truthshare is an innovative online platform dedicated to enhancing mental health support in Nigeria. It offers users a safe space to express themselves anonymously, connect with licensed therapists, and access professional counseling services conveniently through web and mobile applications.

My Role

As the lead product designer for Truthshare, I was responsible for:​
Conducting user research to understand the mental health needs of Nigerians.​
Designing user flows and wireframes for both web and mobile platforms.​
Creating high-fidelity UI designs and interactive prototypes.​
Collaborating with developers to ensure accurate implementation of designs.​​

The Challenge

In Nigeria, accessing mental health support is often hindered by stigma, limited availability of professionals, and high costs. Many individuals hesitate to seek help due to fear of judgment or lack of resources. The challenge was to design a platform that:
Provides a confidential and anonymous space for users to share their experiences.​
Connects users with licensed therapists affordably and conveniently.​
Offers a user-friendly interface accessible on mobile devices.

Research & Insights

To address these challenges, I conducted:
User Interviews: Engaged with individuals who have sought or considered seeking mental health support to understand their concerns and preferences.​
Surveys: Collected data on the general perception of mental health services in Nigeria, focusing on barriers to access.​
Competitive Analysis: Reviewed existing mental health platforms to identify strengths and areas for improvement.

Design Process

1. Wireframes & User Flows

Developed wireframes outlining the user journey from anonymous story sharing to booking a counseling session. Ensured seamless navigation between features like reading stories, writing anonymously, and connecting with therapists

2. Visual Design

Crafted a clean and calming visual aesthetic to promote a sense of safety and trust. Utilized soothing color palettes and intuitive layouts to enhance user experience.​

3. Prototyping & Testing

Created interactive prototypes for both web and mobile applications. Conducted usability tests with target users, leading to refinements such as simplifying the booking process and enhancing the visibility of free resources like chat rooms and story-sharing features.​

Outcome & Impact

User Growth: Achieved over 15,000 registered users within the first year, reflecting the platform's resonance with the target audience. ​
Accessibility: Offered therapy sessions ranging from ₦5,000 to ₦25,000 per hour, making mental health support more affordable compared to traditional services. ​
Positive Feedback: Received testimonials highlighting the platform's ease of use, confidentiality, and the quality of counseling services.
Like this project
0

Posted Apr 3, 2025

Truthshare is an innovative online platform dedicated to enhancing mental health support. It offers users a safe space to express themselves anonymously

Hirenova webApp- Revolutionizing Job Referrals
Hirenova webApp- Revolutionizing Job Referrals
Linearbase- AI automation landing page
Linearbase- AI automation landing page
Ogle Webapp- Revolutionizing real estate
Ogle Webapp- Revolutionizing real estate
Areana100- Hydrid fitness app
Areana100- Hydrid fitness app