Membership Manager / Assistant

Fostering strong relationships with our members, I ensured their needs were met and exceeded, thereby enhancing their overall experience. Monitored membership statuses, proactively tracking renewal dates and providing timely reminders to encourage retention. Responsible for organizing and managing webinars featuring guest speakers, as well as coaching series classes exclusively designed for our members. From coordinating schedules and logistics to curating engaging content, I ensured that these events were enriching and aligned with our members' needs and interests.