Community Management on Social Media for a Theme Company
Kazi Mahmud
ThemeXpert sells Joomla themes and templates. They have a large user group on Facebook. Often new features are released or bugs are fixed. Regular posting about those updates and replying to user queries has been an essential part for ThemeXpert's customer loyalty. I managed this community for 1 year.
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Posted Jul 2, 2024
Kazi managed a social media community that increased customer loyalty and spread positive word of mouth.
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