Full-time · 1 yr · Jan 2020 - Jan 2021
NYC / Remote
Scaling after product market fit.
When The Clear Cut reached out, they had just been featured in the Forbes 30-under-30 list and increased the number of requests on a scale that required automation and software to provide a service of a quality as high as their rings.
Working directly with their team for a year, we were able to:
understand and map their processes,
create an efficient storage system for the diamonds,
create a way to improve communications with their security provider,
and set steps for the production of rings with QR Codes that increased quality control.
Responsibilities
Daily communication with TCC's team to understand needs and map processes.
UX/UI design for flows and interfaces.
Organizing and documenting those processes into a backlog of features to be developed by the dev team.
Testing and quality control of each software piece before publishing.
Reaching US$1MM per month in revenue.
In Q3 of 2020, TCC reached more than all of 2018 combined.
In Q1 of 2021, TCC reached US$1MM per month in revenue.