Every great SaaS product starts with an idea—but turning that idea into a functional, evolving platform takes precision, coordination, and a deep understanding of both technology and people. I’ve spent years orchestrating complex software development projects, ensuring that Agile workflows run smoothly and that teams—both in-house and international—stay aligned. Using tools like Jira, Confluence, and Bitbucket, I keep development moving forward, managing everything from sprint planning to client onboarding and scheduled feature releases.

Beyond project execution, I focus on the customer experience—building onboarding processes, refining helpdesk support, and ensuring enhancements roll out seamlessly. On the digital front, I’ve designed and customized WordPress sites, fine-tuned SEO strategies, and leveraged analytics tools like SEMRush and Google Search Console to drive visibility and growth. Whether it’s a Zoom call to troubleshoot a roadblock or a Slack update to realign priorities, I make sure communication stays clear, teams stay productive, and projects move from concept to completion without a hitch.