Voice AI Integration for Customer Support
Tahsin Zaman
Communications Specialist
Product Manager
Product Strategist
Jira
Slack
Trello
Led the integration of advanced voice AI technology with Asterisk PBX systems to automate customer support centers, enhancing efficiency and customer satisfaction. Utilizing technologies like LLM, TTS and ASR, designed product solutions for Customer Support Centers, Call Centers, that are more efficient in answering customer queries, raise complaint tickets, and cost effective.