Call center analysis
Dhanish Vats
Cleanse and preprocess the collected data to ensure accuracy using MS Excel.
Analyzed the customer retention rates and identify high-value customers to understand their preferences.
Based on the insights derived from the analysis, formulated data-driven recommendations to improve business performance.
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Posted Sep 20, 2023
The Call Center Analysis project in Power BI provides a comprehensive view of call center performance.
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Customer risk analysis
Diversity Inclusion
