Learning Program Design & Management
Paul Wong
A manufacturer had the business strategy to sell their products through a franchise system via retail stores. The project was to develop the learning system to support this business strategy by onboarding new joiners and equipping them with the attitudes, skills & knowledge to operate a store.
The Spark ✨
Their goal was to scale from 10 to 100 stores in 2-3 years. Due to previous experience and success in enabling such scaling and managing change in multinational corporations, Paul was selected to spearhead this project.
The Stats 💯
Timeline: 9-12 months
Budget: USD25,000
Deliverables:
• Training Needs Analysis, Learning Map/Matrix
• Learning Modules Design (E-Learning & Facilitated Workshops) - Consulting & Sales Skills, Train the Trainer Skills, Supervisory Skills, Product Knowledge, Process Knowledge.
• Learning Delivery via E-learning & Facilitated Workshops. Develop basic LMS structure on existing O365 system.
The main program Consultant 101's objective was to equip new joiners with the sales process & 8 relevant skills to succeed in their roles.
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Posted Nov 15, 2022
Develop learning strategy, design & deliver content for new joiners to supervisors for a manufacturer's strategy to scale a retail franchise.
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