E-Commerce Ops & Strategy Consulting (Magical Minions)

Many D2C brands struggle to scale beyond their initial launch phase. They face fragmented tech stacks, messy product data, and reactive customer support workflows. As the Founder of Magical Minions, I partner with these brands to professionalize their operations.

The Solution

I provide niche consulting focused on operational architecture and customer experience design.

My approach includes:

Tech Stack Optimization - Audit and integration of core e-commerce tools, specifically Shopify and Kustomer, ensuring data flows seamlessly between sales and support.

Process Engineering - Implementing "Shopify Best Practices" and Business Analysis methodologies to document workflows, reduce risk, and streamline product launches.

Product Data Management - Managing complex SKU data and inventory systems to ensure accuracy across sales channels.

The Results

Operational Clarity: Delivered "Business Process Documentation" and SOPs for diverse clients.

System Stability: Managed vendor relationships and technical troubleshooting to reduce downtime.

Scalable CX: Built "Amazing Customer Experiences" by aligning operations with customer journey mapping.