C3: Multi-Channel Marketing Platform
Eyad Kishawi
C3: Product Design for Multi-Channel Marketing Platform.
Industry: Marketing · SaaS
Role: Lead Product Designer
Scope: Product Design, Design System
Timeline: 3 months | 100+ screens
C3 is a system/platform that enables businesses to connect multiple customer communication channels in one place. The main goal is to streamline conversations and improve responsiveness across platforms.
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C3 – Core Challenges:
Multi-Channel Integration: Unifying APIs and data from different platforms.
Consistent User Experience: Creating a clean, unified interface across all channels.
Real-Time Sync: Ensuring messages update instantly across users and devices.
Message Management: Handling high volumes with filters, assignments, and priorities.
Security & Compliance: Protecting user data and meeting legal/privacy standards.
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Posted Aug 6, 2025
A system that enables businesses to connect multiple customer communication channels in one place. to streamline conversations and improve responsiveness.
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