Permit Pro Webapp Design

Permit Pro offers a seamless and user-friendly platform for contractors to request permits for tasks such as installing AC units, electrical equipment, plumbing e.t.c. The platform is designed to simplify the entire permit application process by guiding users through a step-by-step wizard flow. Key features include permit type selection, scope of work definition, equipment details, attachment uploads, real-time application review, and confirmation. With Permit Pro, contractors save time, improve efficiency, and minimize errors in permit submissions.

As the lead designer for Permit Pro, I was responsible for reimagining the user experience (UX) and user interface (UI) of the contractor portal. This involved not only creating a visually appealing design but also optimizing the workflow to make the process faster, easier, and more intuitive for contractors. The project included both research and execution phases.

The core objective was to build a platform that could guide contractors through the permit request process in a logical and user-friendly manner. To achieve this, I began by documenting user pain points and identifying opportunities to improve efficiency and reduce errors in the workflow.

Following discussions with stakeholders and alignment with the project vision, I proceeded to design high-fidelity wireframes and prototypes. The final product incorporated features that ensured clarity, ease of use, and compliance with local regulations.

The onboarding process was designed to help contractors get started quickly. A straightforward, step-by-step guide ensures that users can create an account and begin submitting permits within minutes.

Permit Pro has revolutionized the permit application process for contractors. By introducing a step-by-step wizard, a clear dashboard, a customized overview, and a user-friendly design, the platform has significantly reduced the time and effort required to submit permits. Contractors now have a reliable tool to manage their workflows and ensure compliance with ease.