Assessing the Impact of Alternative Dispute Resolution Practices

Humphrey Anafo

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Conducted an in-depth research study to evaluate the influence of Alternative Dispute Resolution (ADR) practices on employee performance within the banking sector of the Accra Metropolitan Assembly in Ghana. The project involved a comprehensive literature review, examining existing research on ADR practices, organizational justice theory, and their collective impact on workplace dynamics.

Developed a robust methodology, employing a case study design to explore the specific organizational and cultural factors affecting ADR implementation and outcomes. Utilized a mixed-methods approach, combining qualitative semi-structured interviews with human resource personnel and quantitative surveys with banking employees to gather comprehensive data.



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