E-commerce Platform with AI Shopping Assistant

Project Title: E-commerce Platform with AI Shopping Assistant — Malltiple Stores

Short description: Worked on the backend of an e-commerce website for Malltiple Stores (client: Hamzah Abdullateef), handling product upload and integrating an AI chatbot for customer support and product recommendations.

The Challenge: Malltiple Stores needed an e-commerce backend that could stay organized as its product catalog grew, while also giving customers a way to get quick answers and product suggestions without waiting on manual support — especially outside business hours.

Backend product upload and catalog management on WooCommerce/WordPress

AI chatbot integration capable of attending to customer inquiries in real time

Product recommendation functionality powered by the chatbot

Voice chat capability, allowing customers to interact with the assistant hands-free

A backend structure built to scale as more products and categories are added

The Result: Malltiple Stores gained an e-commerce backend that's easier to manage as the catalog grows, plus an AI-powered assistant that helps customers find products and get support instantly — reducing reliance on manual customer service.