Senior Technical Support Specialist by Alden Cadag Senior Technical Support Specialist by Alden Cadag

Senior Technical Support Specialist

Alden Cadag

Alden Cadag

Customer Support Representative

Technical Support Specialist

Technical Writer

Google Sheets

Google Sheets

Customer Service

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Posted May 20, 2025

As a senior analyst, I handled the more involved technical support calls as well as escalations. I also coordinated with Covad agents for on-site repairs.

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Timeline

Jan 5, 2007 - Oct 13, 2007

Clients

EarthLink

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Customer Support Representative

Technical Support Specialist

Technical Writer

Google Sheets

Google Sheets

Customer Service

Alden Cadag

Alden Cadag

Veteran in Remote Delivery | Ops, QA, Docs, Strategy

Team Lead, Data Curation Project

Team Lead, Data Curation Project

Data Entry Contributor

Data Entry Contributor

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