Work in progress. The design and the clickable prototype are complete, and testing with photographers is next.
Problem
Photographers did their field work with a desktop website and had no single tool for where to be, what they're owed, or how to flag a problem.
What I designed
A phone app built around the photographer's day: the schedule, time and travel, reporting a problem, and delivering photos.
Process
Two months shadowing photographers on assignment
Journey mapping, then flows in Figma
A clickable demo, plus a heuristic evaluation
Design built with Figma, Tokens Studio, GitHub, Vercel, and Claude
Key finding
The heuristic evaluation found 21 issues. The ones to fix first were accessibility gaps, no way back from sign-in, and tap targets below the 44 pt minimum.
One example of a design decision: the header went from 350 pt of screen height to 256 pt, with secondary actions moved into a More menu.
What's next
A formal validation study with photographers will test whether the app is desirable and usable. Until then, these findings and decisions come from design review and a heuristic evaluation, not from user testing.
Full case study, journey map, design decisions, and interactive demo: https://sites.google.com/view/port4ward/work/photographers-journey
0 likes · 0 views · Nov 12, 2026
A phone app designed around a school and sports photographer's day. Work in progress: design and clickable prototype complete; user testing next.
