Smart Health

Chibugo Lynda Okoro

User Researcher
UI Designer
Figma
Interswitch

Background

In today's healthcare landscape, one of the most significant hurdles faced by patients is the frustration of waiting in long lines just to see a doctor. This not only consumes valuable time but also hampers access to timely medical care. Recognizing this problem, our visionary team set out to develop an extraordinary solution that would revolutionize the healthcare industry.
Introducing our groundbreaking Smart Health platform—an innovative digital healthcare ecosystem that transcends traditional boundaries. With Smart Health, patients no longer need to endure the inconvenience of waiting in lengthy queues. We have harnessed the power of technology to create a seamless and accessible healthcare experience.

Validating the Idea with Research

To ensure comprehensive insights and evaluate the viability of our idea, we conducted our research in two distinct phases. This approach allowed us to gather valuable perspectives from two key user groups: the doctors and the users seeking medical services. Our research strategy was carefully designed to address the needs of both segments.
In the first phase, we focused on gathering insights from prospective users. Through interviews and surveys, we delved into their expectations, pain points, and preferences. This deep understanding of their needs guided our design decisions and ensured that our platform would meet their expectations.
In the second phase, we turned our attention to the doctors. We conducted interviews and consultations with healthcare professionals to understand their perspectives, challenges, and expectations when it comes to digital healthcare solutions. By incorporating their input into our research process, we could refine our platform to cater to their requirements while aligning it with the users' needs.
This dual approach allowed us to crosscheck our idea's viability and ensure that we were creating a solution that would benefit both user groups. By combining the insights gathered from both users and doctors, we gained a holistic understanding of the market, enabling us to refine our concept and develop a truly valuable and sustainable platform.
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