Microsoft Technical Support

Tier 2 technical support for Office 365 partners,administrators, and users.Management, monitoring, and resolution of supportrequests.Troubleshooting of migrations (Hybrid, Cutover, Staged,IMAP).Administration of Office 365 through PowerShell.Coordination for advanced troubleshooting with theOffice 365 Subject Matter Expert.Support for:On-premises and Azure Active Directory identities.Azure Active Directory Connect tool (AD Connect).Exchange Online and Exchange Server (Hybriddeployment).Microsoft Teams.Provide remote technical assistance to office365Customers ( Enterprises >300 Licenses) via telephone,written correspondence, and remote desktop supportsessions.Assist Administrators with advanced troubleshooting,problem resolution and best practices regardingbreak-fix scenarios and deployment/Implementation andreadiness guidance.SharePoint Online and OneDrive for Business.Office 365 desktop applications