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Developed and implemented a robust integration system to streamline lead management processes at Bounce Debt Relief. The key tasks and challenges included:



1. Integration Implementation:

* Implemented a robust integration system to streamline lead management processes.

* Utilised Velocify for seamless automation, enabling efficient lead capture.



2. Online Form Creation:

* Developed an online form to facilitate automated processing of leads.

* Integrated the form with credit systems to assess lead debt efficiently.



3. Dynamic Assignment Protocols:

* Introduced dynamic assignment protocols based on specific debt thresholds.

* Established a system connecting leads with chat agents for prompt and tailored assistance.



The project aimed to enhance lead management efficiency, automate processes, and provide a seamless experience for both Bounce Debt Relief and its clients. The successful implementation of these tasks contributed to an optimised lead management system.