Mobile App Design for The Bank

Rehyan Chamayil

User Researcher
UX Designer
UI Designer
Figma
I was inspired to redesign this mobile app after realizing how difficult it was for many users, including myself, to use it.

About HDFC Bank

HDFC Bank is one of India’s leading private banks and was among the first to receive approval from the Reserve Bank of India (RBI) to set up a private sector bank in 1994.

Current Design

The current mobile app is not easy to use and confusing UI.

User Research

I have approached people from my family, friends, and community to learn more about their difficulty using this app and what they would love to see.

Pain Points

UI is not intuitive
UI looks busy
Many steps to complete a payment
Many features are hidden from user’s reach
Difficult to find transaction history
The bottom menu is not prominent
Various finance transaction options are not visible at a glance

Wireframes

To place elements and decide a screen's content structure, I have created wireframes for a few of the app's main screens.

Ideas for improvements

Modern UI design and experience
Quick access to the payment options
Quick access to the bills and recharges
Consistent UI and experience with payment methods
Better bottom navbar
Quick QR scan
Improve visual hierarchy
Micro-interactions and animations for better interaction feedback

Final Design and Solution

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