π AI-Powered Customer Sentiment Analysis for E-commerce
Description:
I implemented a smart sentiment analysis system for an online store using Google Sheets, Zapier, and ChatGPT. π‘ This automated workflow collects customer reviews, processes their text with AI to detect positive, negative, and neutral emotions, and generates clear, visual reports that help improve customer service and marketing strategies.
β Automated review data extraction
β Advanced AI processing with ChatGPT for emotion detection
β Dynamic and easy-to-understand reports
β Continuous optimization for quick, informed decisions
This project showcases how AI transforms simple data into valuable insights to boost customer experience and satisfaction. π
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Posted Jun 24, 2025
AI-based sentiment analysis with ChatGPT, Zapier & Sheets to classify customer reviews and boost e-commerce insights. ππ€