Smart Email Automation for Online Store

📝 Project Description I implemented a complete automation solution in Dutch for the online store Nina’s Choice, owned by Erwin Draaijer, using tools such as Zapier, Gmail, and ChatGPT. The system automatically responds to three common types of customer emails:

Order inquiries

Shipping updates

Refund requests

What I included: ✅ Personalized and warm AI-generated responses (in Dutch) ✅ Intelligent filters that detect customer intent ✅ Automatic redirection of refund-related emails to a special email address ✅ Automation loop prevention ✅ Fine-tuning and post-delivery support for several days

📍 Client Location 🇳🇱 Netherlands

💬 Project Language 📩 Dutch (with AI trained for client-specific context)

💲 Project Price 💵 USD $50 for complete delivery

🌟 Result “AMAZING SELLER. Fast and complete code, works perfectly. Thank you very much for your time and patience. Trust this seller!” — Erwin Draaijer, Fiverr review

This project was delivered in 36 hours and included 2 revisions until achieving the perfect system. The client was 100% satisfied and left me a 5-star review highlighting my speed, commitment, and communication.