In addition to content creation, my community management efforts contributed to the development of a positive online community, fostering customer engagement and satisfaction. Swift and thoughtful responses to user inquiries and feedback strengthened brand loyalty, while collaboration with marketing and design teams ensured alignment with broader campaigns. DirAction Tech, as a tech startup, benefited from this strategic and cohesive social media approach, establishing itself as an innovative player in the tech landscape, building a loyal customer base, and contributing to the startup's overall growth.