- Responsible forthe Live Operations of the products;
- Department strategy and structure conceptualization + implementation;
- Coordination of the teams involved in the Live Operations process - Game Art, Game Devs, Localizations, QA;
- New feature concepts and development;
- Data Analysis and subsequent game feature enhancements;
- Feature and monetization roadmap creation and structure;
- Responsible for the Jira board for the game's Product Management - pipeline and organization;
- UX/UI QA of internal softwares for Data Analysis and Live Operations;
- QA of Live Operations - testing, reporting and proposing solutions;
- Data Analysis and application to business decisions;
- Game status/KPI Analysis and reporting to the Leadership Team of the company;
- Copywriter of all promotional content involving the game;
- Creating all specifications for in-game promotions;
- Trial of features and different methodologies through proper AB test planning;
- Running user surveys as a method of gathering knowledge on user demands;