Chat response is a configuration contained in Qiscus Robolabs. Chat response helps users manage what type of response is given when a business gets a client who is having a conversation with their business.

To configure some of the chatbot response functions contained in Qiscus Robolabs, it has a problem, namely the system must be carried out by inputting the code so it is not user friendly.

Some of the Responses in Qiscus Robolabs include:

1. Button Response

2. Carouel Response

3. Response stickers

4. Quick Reply Response

To simplify the user experience, I as a designer redesigned the display, which was initially very difficult to configure, to be user friendly by applying a dashboard to configure these response functions.

Some of the previous views as follows:

Through several references and the design process, I as a designer made the following improvements: