Chapter 4 discusses health data concepts and information governance. The chapter first covered the similarities and differences between data and information. Data and information are two distinct concepts in healthcare. Data refers to raw facts and figures, while information results from organizing and analyzing data meaningfully. In healthcare, data and information are critical to improving patient care, as they can help healthcare providers identify trends, make informed decisions, and develop targeted interventions. The health record has five unique roles: as a legal document, as a financial record, as a communication tool, as a research tool, and as an educational resource. Health records are legal documents that provide evidence of care provided to the patient and serve as a financial record of services rendered. Health records also facilitate communication among healthcare providers and are a valuable resource for research and education. Data is critical in patient care, as it helps providers identify potential health risks, develop care plans, and monitor patient progress over time. There are several major users of healthcare data, including patients, healthcare providers, researchers, payers, and regulators. Finally, regulators need data to monitor healthcare quality and ensure regulation compliance. Consistency and comparability are also essential in data collection both within an institution and across the health care delivery system. Consistency ensures that data is collected standardized, while comparability enables data analysis across different institutions or healthcare delivery systems. Standardization of data collection is crucial for measuring the quality of care, evaluating healthcare policies, and benchmarking performance. Several major information and data sets exist within the health care system, including the electronic health record (EHR), health insurance claims data, and clinical quality measures (CQMs). Lastly, the chapter discussed the characteristics of data quality. The importance of quality data cannot be overstated. Several characteristics are associated with data quality. These include accuracy, completeness, consistency, relevance, timeliness, and usability. Accurate data is free from errors and reflects the true state of affairs. Complete data includes all the required data elements, while consistent data is free from contradictions. Relevant data is meaningful and useful to the user, while timely data is available when needed. Finally, usable data is presented in a manner that is easy to understand and use.