Key findings: customers wanted fit confidence before purchasing, repeat buyers were frustrated re-entering measurements every time, and the brand was spending hours on back-and-forth emails answering basic sizing questions.
The customer account system saves measurements, tracks orders through tailoring stages, and enables one-click reordering with saved sizes.
The real insight? when you're selling premium products online, confidence in fit is everything.
Posted Sep 29, 2025
Redesigned Deji & Kola's ecommerce platform to enhance luxury and personalization.
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Feb 28, 2024 - Apr 30, 2024