The Luggage Lift mobile application was designed to streamline luggage handling for travelers, offering two primary features: 1. Luggage pickup and airport check-in service, allowing users to travel baggage-free, and 2. Secure short-term luggage storage solutions. The app was developed to enhance user convenience, reduce travel stress, and provide real-time tracking of luggage.

Balancing legal compliance with innovative service offerings.

Gathering comprehensive requirements directly from stakeholders while addressing their evolving expectations.

Designing an intuitive interface to handle complex workflows within a tight deadline of one month.

Creating over 300 screens to accommodate varied user scenarios and functionalities while ensuring a seamless experience.

Iterating solutions to align with user feedback and industry standards.

As the sole designer, I led the end-to-end design process:

Conducted stakeholder interviews to gather requirements.

Carried out extensive user and market research to identify pain points and opportunities.

Designed and delivered wireframes, high-fidelity prototypes, and final UI designs for over 300 screens.

Collaborated with developers, legal teams, and stakeholders to ensure the feasibility and compliance of proposed solutions.

Discovery: Conducted interviews with stakeholders and potential users to understand needs and pain points.

Research: Analyzed competitors and industry standards to define best practices.

Ideation: Sketched workflows and brainstormed features to simplify the user journey.

Wireframing and Prototyping: Created interactive prototypes for usability testing.

Iteration: Refined designs based on feedback from stakeholders and legal advisors.

Delivery: Finalized designs and assets, ensuring they were ready for development.

Designed 300+ screens in one month, achieving a 100% on-time delivery rate.

Reduced estimated user task completion time by 40% through streamlined workflows.

Achieved a 90% positive feedback rate from initial testers during usability testing.

Facilitated compliance with all legal and regulatory requirements without compromising user experience.

Enhanced traveler convenience and reduced airport stress for users.

Increased stakeholder satisfaction with a design that aligned seamlessly with business goals.

Established the foundation for scalable and adaptable app architecture for future enhancements.

Positioned Luggage Lift as a leader in its market segment, receiving positive market reception upon launch.