Delivery Manager | Retail Technology
Emily Smith
Product Manager
Project Manager
Operations Manager
Confluence
Jira
Slack
Delivery Manager for Retail Technology scale-up. Managed DevOps deliverables such as, strategic creation of new operating systems, crucial for reducing critical security risks. Collaborated with Quality Assurance lead to ensure testing plans were aligned and ran smoothly. Worked with the Head of Delivery to implement new ways of planning such as quarterly planning, and sprints.
New Ways of Working Project:
Assisted in rolling out quarterly planning and scrum requirements across DevOps.
Introduced DevOps to appropriate scrum ceremonies, chaired daily stand-ups, and facilitated collaboration.
Prioritised tasks, unblocked issues, managed and reported DevOps risks to the business.
Communicated plans and timelines to the business, identifying resourcing dependencies and project risks.
Decommissioning Hardware Project:
Assisted the head of product in plans to phase out technology, aligning Sales, Product, COO, and DevOps teams.
Monitored stock levels and predicted sales in collaboration with the COO.
New Operating System (Bookworm) Project:
Managed the delivery of a new operating system, reporting status updates to the COO and CTO.
Organised Quality Assurance testing and prioritised fixes.
Motivated the team to document technical architecture and address rollout risks.
