Led a cross-functional team of 31 product managers, UX/UI designers, and operation engineers across Turkey, Ukraine, and India for the Itarian product portfolio. Achieved a significant user base of 200,000 business customers with 750,000 protected endpoints on the ITarian platform by 2019.
Product Innovation & Strategy
Defined a unique product strategy for each product within the portfolio. Defined product vision, mentored team members in creating and prioritizing roadmaps, and ensured all features aligned with business goals. Led product ideation workshops for the successful launch of the Comodo Dragon platform in 2018.
Customer Focus & Engagement
Managed key enterprise customer accounts, conducting regular on-site meetings (primarily US-based) to gather feedback and foster strong relationships. Championed a data-driven approach, mentoring the team to develop and track product metrics to ensure feature effectiveness.
Cross-Functional Collaboration
Fostered open communication and collaboration across internal departments. Regularly communicated product objectives and roadmaps to stakeholders, inspiring alignment and enthusiasm around product vision. Partnered with marketing and sales teams to ensure they possessed in-depth product knowledge for effective customer engagement and sales enablement.
Product Information
Itarian Platform: An all-in-one IT management solution offering a unified console for:
RMM Software: Comprehensive remote management and monitoring for all devices.
Service Desk: Robust ticketing system for streamlined issue resolution and communication.
Patch Management: Automated security patch updates for software and applications.
Comodo Dragon Platform (Launched 2018): A security platform built on Zero Trust Architecture, featuring:
Xcitium Enterprise Platform: Endpoint Detection and Response (EDR) with:
Advanced Auto-Containment System: Protects against current and future threats.
Endpoint Management: Centralized management, monitoring, and security for connected devices.
Advanced Endpoint Protection (AEP): Comprehensive protection against malware for various operating systems (Android, iOS, Mac, Windows, Linux).
Endpoint Detection and Response (EDR) (Windows Only): Real-time monitoring and threat detection.
Managed Detection and Response (MDR): Threat and anomaly detection powered by Comodo's 24/7 Security Operations Center (SOC) service.
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Posted May 16, 2024
Led global team, achieved 750K endpoints. Defined product strategies,fostered customer engagement, drove cross-functional collaboration across departments.