Small businesses want to automate

Small businesses want to automate repeat invoices without losing control of what gets sent, to whom and when. The risk: automation can quietly send the wrong invoice. The feature had to extend the existing invoice creator and still handle rejections, bounces and edits safely.

I designed a "Make Recurring" flow, a schedule management view and pre-send notifications, plus failure states for Peppol e-invoice rejections, email bounces and forward-only edits. Every failure has a plain-language cause and a clear way back.

What I delivered

4 surfaces: make recurring, schedules, pre-send alerts, safe edits

8 key screens inside the existing invoice creator

3 failure states: Peppol rejection, bounce, edit

A flow map with recovery paths

Role: UX Designer, freelance · Studio Mos · Mar–Jul 2026 Team: Product designers, PM, developers Tools: Figma Skills / tags: UX Design, SaaS, Fintech, Accounting Software, Error States, Flow Design