Digital Agency: Client Success Story

Tamar

Tamar Peterson

Digital Agency: Client Success Story

Overview

As Content Marketing Manager, I spearheaded the creation of this customer success story to highlight Jobsity's effectiveness in the digital agency vertical. The case study details how a key client* rapidly scaled their development team and improved productivity by leveraging Jobsity's nearshore WordPress developers. The project involved collaborating with sales and client success to identify key results and metrics, interviewing key people involved with the client’s success story, shaping the narrative to align with strategic messaging, and overseeing the content's development for use in sales and marketing initiatives. I also directed SEO strategy for the landing page, collaborated with design on the final asset, and worked with an ad specialist and social media manager on distribution/promotion.
*Client name and unique descriptors have been anonymized.

Goals

Provide compelling social proof for mid-funnel prospects in the digital agency space; demonstrate ROI of Jobsity's services; create a converting asset for the sales team; create a versatile asset for lead nurturing and website content; ensure alignment with overall content strategy and target personas.

Skills Used

Content strategy, project management, content direction, customer storytelling, interviewing, B2B copywriting, cross-functional collaboration (sales, client success, design, copywriter, ad specialist, social media manager), sales enablement, content creation, SEO (on-page, technical), document review and approval.

Impact

Became a key sales tool for engaging digital agency prospects; provided strong social proof on company website; supported lead conversion efforts; reinforced Jobsity's reputation for providing high-quality, culturally aligned nearshore development teams.

How [Digital Agency Client] Transcended Expectations and Went Next-Level in Only One Year

To meet the demand for their custom digital solutions, [Client] needed to grow their development team. Jobsity developers enabled them to cut costs without cutting corners, paving the way for a new level of productivity.
Industry: Digital Agency
Technologies Used: Angular, Drupal, Node.js, Wordpress
Roles Hired:Front-end, Back-end, & Full-stack Developers

Success Snapshot

Client

[Client] provides digital solutions to support businesses with their strategy, design, and web development endeavors. Formed in 2007, the company’s core values of ingenuity, dedication, and mutual respect pervade when providing clients with senior-level talent. [Client] has worked with organizations across the U.S. on projects like open-source content management systems, web applications, eCommerce platforms, and other custom projects.

Vision

To meet the increasing demand for their services, [Client] needed to grow their development team. But contracting overseas staff was impractical for their situation; collaborating across different time zones made day-to-day work inefficient. They needed to find another solution. They needed nearshore devs.

Execution

Drawing from a roster of the top [redacted]% of nearshore talent, Jobsity provided [Client] with three expert developers located in the company’s own time zone. The Jobsity hires performed with the same proficiency as onshore, U.S.-based devs—but for a fraction of the price. This solution also avoided the time zone conflicts that came with overseas contracting.

Impact

[Client] was able to save significantly on hiring costs by choosing nearshore developers. This allowed the company to add more Jobsity devs than originally planned. The enhanced team was able to meet the company’s “just in time” needs and adapt to new challenges that came with scaling up. Ultimately, the team transcended company expectations in one year—and helped take [Client] to the next level.

The Client

[Client] provides digital solutions to support businesses with their strategy, design, and web development endeavors.
Formed in 2007, the company’s core values of ingenuity, dedication, and mutual respect pervade when providing clients with senior-level talent. [Client] has worked with organizations across the U.S. on projects like open-source content management systems, web applications, eCommerce platforms, and other custom projects.

The Vision

Increased demands for [Client's] custom solutions have led to exponential company growth. They’ve evolved from a start-up to an established industry leader for digital solutions. To prioritize projects that would support this growth, [Client] needed to expand their engineering team.
Company executive [redacted company representative] shared that their existing team was spread too thin and was unable to consistently meet their “just in time” deadlines. She knew [Client] had to find more quality team members as soon as possible.

Roadblocks to Success

As [Client] explored staffing options, they faced many challenges early on. The problem? Offshoring fell short.
[Company rep.] had previously sought hiring alternatives like offshoring to meet the heightened workforce demand. But contracting overseas led to scheduling and communication issues—making day-to-day work difficult.
The work hours of [company rep.'s] U.S. team rarely overlapped with that of their overseas counterparts. As engineering and development teams depend on communication and collaboration for success, [company rep.] and her team faced compounding challenges. Add a language barrier to the mix, and offshoring became untenable.

The Execution

What [Client] needed was nearshoring. Jobsity gave [Client] access to worldclass, culturally aligned talent, in [company rep.'s] same time zone.

Easy Onboarding with Jobsity Engineers

Once [company rep.] began working with Jobsity, she was immediately put at ease; Jobsity’s unique vetting process was perfect for finding the exact talent she needed.
In about a year, [company rep.] hired three Jobsity engineers to grow her team from [#] to [#] total staff. Given that [Client] was transitioning out of its startup phase, this boosted headcount is impressive.
Unlike [company rep.'s] experiences with offshoring, hurdles big and small were practically eliminated with nearshoring. Thanks to the ease of onboarding and the caliber of experience among Jobsity engineers, her newly blended team integrated perfectly. [Company rep.] was able to focus on prepping the team for their next assignments, rather than worrying about scheduling conflicts and communication delays.

Staying Solvent While Growing a Company

It can be tough for organizations to source the talent they need—especially at a crucial moment of expansion. U.S. software engineers often come with a hefty price tag. [Client] was ultimately able to bypass this issue with Jobsity. Reflecting on the new hires, [company rep.] said, “As we continue to scale we need reliable, affordable, and quality development team members, and Jobsity’s team definitely exceeded our expectations.” With nearshore talent added to her team, [Client] now had the capacity to tackle its full project scope.
“Overall, we have been impressed by the Jobsity team members that we work with. They are exceptional humans, wonderful teammates, and very talented developers.” —[Company rep.], VP-GM, [Client]

Hiring World-Class Talent & Ultra-Niche Roles

It can be hard finding local developers with the right expertise at reasonable rates. Tech giants often snag top talent, leaving other companies struggling to compete. Jobsity solves this issue with nearshoring—finding hires in your time zone, but in a cost-competitive country. After a rigorous selection process, Jobsity curates candidates for your specific needs.
For executives like [company rep.], whose time is better spent on big-picture initiatives than in the weeds of hiring, having a shortlist of aligned candidates is key.

The Impact

Scaling for Long-Term Success

[Client] now had the resources to meet current and future demands for its services. The upgraded engineering was ready to undertake ambitious projects.
[Company rep.] reported: “Overall our team productivity has increased as we have been able to promote some of our internal team members to take on more leadership roles by adding Jobsity staff.”

Looking Ahead

In just one year, [Client's] team evolved to meet new challenges. [Company rep.] confirmed that she looks forward to partnering with Jobsity to hire effectively and affordably in the future:
Leveraging near shore talent has helped us improve margins, while still maintaining excellent quality work by extraordinary talent.” —[Company rep.], VP-GM, [Client]
We’re proud to play a role in [Client's] success as they continue to create custom digital solutions.

Discover the Jobsity Difference

Jobsity provides you with handpicked talent, perfectly aligned to your unique needs. Our nearshore developers have the expertise necessary to help achieve your most ambitious goals and accelerate your digital transformation—all at a fraction of the cost of U.S.-based hires and with an average retention rate of [#] years.

When you partner with Jobsity, you get…

Long-haul hires: The average Jobsity staffer works with a client for ~[#] years.
World-class talent: Our recruiters find the top [#]% of nearshore talent.
Transparent pricing: We offer flat rates. No overtime charges or hidden fees!
Risk-free trial: We want to ensure a good fit with your team, no strings attached.
Accessible support: All clients receive a dedicated Client Success Manager and direct lines to our CTO and CEO.
Scalable teams: We scale according to your needs. Need to downsize? No problem.
Our approach to staffing helps you level up your tech team, with long-term payoff. We find your ideal candidate, on your timeline, in your budget.
That’s why companies like [list of select clients] trust Jobsity to provide the talent they need to make their vision a reality.
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Posted Jun 19, 2025

Created a customer success story for Jobsity, highlighting their nearshore WordPress developers' impact on a digital agency client.