Quality Associate
Cedric Diaz
Created a tracker that team members can use to identify missing deliverables to ensure that end of month goals are met or exceeded.
Created an excel sheet that would automatically compute for the agent's running scorecard based on the date entered by the agent.
Like this project
Posted Aug 9, 2024
Implemented and executed quality control processes to ensure adherence. Conducted regular audits to identify areas for improvement.
Likes
0
Views
0
