Heliyatra is IRCTC’s official helicopter booking platform for pilgrimages to destinations like Kedarnath and Hemkund Sahib. As the sole booking provider for these tours, the platform is a popular and trusted choice for thousands of travellers.

IRCTC was now looking to expand this offering to other states, adding more destinations and increasing tourist accessibility. This required a major overhaul of the platform to make it scalable, flexible, and modular.

I led the design efforts for this redesign project, working with

1 additional designer

2 front-end developers

1 product manager

This case study explains why and how we worked on the design system to create a scalable product design.

I worked closely with the dev team to:

Understand existing design tokens already being used

Identify mismatches between design and implementation

Clarify component states that were confusing or undocumented

Instead of starting from scratch, we reverse-engineered what was in development and brought it into design, then iterated with clear documentation, ensuring smoother handoff and understanding.

We built a clean, scalable design system with:

A clear set of design tokens and naming conventions

A well-organised Figma file structure for easier collaboration and onboarding

Reusable components with well-defined states

A governance model to keep the system maintainable long-term

I love setting design principles for any project; this project's principle was not only for the end users but rather the development team as well (The Figma File users).

Simple, easy to use/navigate, authentic