Customer Advocate
Spiros Tsaousis
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Posted Feb 14, 2023
Customer Support Advocate
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Clients
Teletech
Solved issues of customers/clients through
initiating/receiving calls and via email communication,
assuring that all queries are met accurately based on data
stored in the system.
Monitored, analyzed, and processed invoices, expense
reports in the Oracle system and ensured that the
documents have been routed to the appropriate
Drawer/Queue in Image now.
Coordinated daily with counterparts in Mexico, Spain,
and Philippines to resolve issues.