EdTech Mobile app for schools in ZA
Ameya Suryan
Role:
Senior Product Designer
6 months (Oct 2023 – May 2024)
Problem Statement:
Schools often struggle with fragmented systems for managing attendance, grades, communication, and administrative tasks. Teachers, parents, and administrators needed a unified platform to streamline operations and improve collaboration.
Objective:
Design a comprehensive school management app that simplifies administrative tasks, enhances communication between teachers and parents, and provides real-time insights into student performance.
School Directory - Student details
User Research & Insights
Research Methods:
Conducted interviews with teachers, parents, and school administrators.
Observed workflows in schools to identify pain points.
Analyzed competitor platforms to identify gaps and opportunities.
Key Insights:
Teachers needed a centralized platform to manage attendance, grades, and communication.
Parents wanted real-time updates on their child’s performance and school activities.
Administrators required data-driven insights to make informed decisions.
Class Timetable
User Journey Map:
Before:
Teachers used paper-based systems for attendance and grades.
Parents relied on sporadic emails or phone calls for updates.
Administrators struggled with manual data entry and reporting.
After:
Teachers use the app to manage classes, track attendance, and communicate with parents.
Parents receive real-time notifications about grades, attendance, and events.
Administrators access dashboards for data-driven decision-making.
Challenges & Solutions:
Challenge: Balancing simplicity with the need for detailed functionality.
Solution: Introduced role-based dashboards (Teacher, Parent, Admin) to tailor the experience for each user group.
Seperate dashboard for learner, parent & Teacher
Impact & Results
Outcomes:
Reduced administrative workload for teachers.
Increased parent engagement with 90% of parents using the app regularly.
Improved decision-making for administrators with real-time data insights.
User Feedback:
"The app has made my job so much easier. I can track attendance and grades in one place!" – Teacher Tara
"I love getting instant updates about my child’s progress. It’s so convenient!" – Parent Paul
Reflection:
This project really opened my eyes to the importance of designing for different user groups, each with their own unique needs and workflows. Striking the right balance between simplicity and functionality was tricky, but it taught me so much about creating role-based designs and modular systems. If I had more time, I’d love to explore adding an AI chatbot to help students clear doubts based on their syllabus, as well as gamification features to make learning more engaging and fun for everyone.
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Posted Feb 15, 2025
Designed a unified School Management App for ZA, streamlining attendance, grades, and parent-teacher communication for seamless school operations.
