Manufacturing Operations Web App
Ryan Griffin
PROBLEM
High volume manufacturing process with significant manual process to support it.
Coordination between factory team, office team and customers had high overhead and large information loss.
Misalignment between material and documentation supplied by customers and parts go missing. Costly to find and delays caused.
SOLUTION
Customer communication platform with project and order monitoring & auto-notifications.
Creation of a Projects and Pickup Request concept to better assist with customer communication.
Transaction-like order updates to ensure consistency of information and correct delivery across orders, factory staff and office staff.
IMPACT
1000+ MONTHLY ORDERS MANAGED
TRIGGERED OVERHAUL OF CUSTOMER COMMUNICATIONS
INCREASED CUSTOMER SATISFACTION
Find out more: https://workhorse.to/
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Posted Jul 24, 2024
Launched a custom web application for a manufacturing company, allowing real-time data syncing and improving operational efficiency across multiple departments.
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Clients
Kingfield Galvanizing
