Manufacturing Operations Web App

High volume manufacturing process with significant manual process to support it.

Coordination between factory team, office team and customers had high overhead and large information loss.

Misalignment between material and documentation supplied by customers and parts go missing. Costly to find and delays caused.

Customer communication platform with project and order monitoring & auto-notifications.

Creation of a Projects and Pickup Request concept to better assist with customer communication.

Transaction-like order updates to ensure consistency of information and correct delivery across orders, factory staff and office staff.

1000+ MONTHLY ORDERS MANAGED

TRIGGERED OVERHAUL OF CUSTOMER COMMUNICATIONS

INCREASED CUSTOMER SATISFACTION

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