Chief Operating Officer | Digital Business Manager

Significant Process Improvements and Cost Savings

Developed, refined, and automated all core workflow processes and systems which led to significant cost reductions, increased profitability, and improved productivity. Streamlined all company tasks and procedures, created detailed workflow SOPs and knowledge bases. Expert in utilizing Airtable, Process Street, Make (formerly Integromat), Zapier, Notion, Clickup, Slack and Trello to improve efficiency, reduce staffing costs and software bloat.

Proven Leadership and Operational Excellence

Successfully served as Chief Operating Officer at Content Allies and Operations Manager at ILGM LLC, and Puriya, demonstrating exceptional leadership skills and operational acumen. Played a critical role in fostering a collaborative culture utilizing Entrepreneurial Operating Systems (EOS) integration, and steering companies towards achieving strategic goals.

Crisis Management and Turnaround

Led the recovery and operational restructuring of two eCommerce stores at ILGM LLC during a critical downturn caused by external advertising challenges. Built and maintained operations that significantly contributed to the company's sustainability.

Expansion and Growth Facilitation

Key player in the strategic acquisition, change management, and integration of smaller agencies at Content Allies, which expanded market reach and enhanced operational capabilities.