Simplified Compliance UX: 4× Filings, 60% Faster, -43% Churn

Noah Wainwright

A Frictionless Path to Filing: Saving Time. Scaling Trust. Increasing Throughput.

At A Glance:

Saving Time. Scaling Trust. Increasing Throughput.

The Problem:

Support teams were overloaded.
Compliance filings were slow, confusing, and costly.
Clients got stuck. Revenue plateaued.

The Solution & Results:

Faster Filing = More Revenue: Simplified workflows and smart defaults led to 60% faster filing speeds, allowing the firm to process more clients per day and increase revenue throughput.
Higher Output with Less Effort: UX clarity and smart tooltips enabled a 4x increase in filings, empowering teams to handle more volume with the same headcount.
Lower Cost & Higher Satisfaction: Reduced user confusion and support tickets by 43.4%, cutting operational costs while improving customer trust and satisfaction.
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Posted Apr 3, 2025

Redesigned Secure Compliance’s dashboard to simplify legal filings. →4x more filings → 60% faster workflows → 43% drop in support tickets

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