Jump is an umbrella company that empowers independent workers by providing a platform to streamline and secure various aspects of their work.

As part of a dynamic 3-person team, I played a pivotal role in both research analysis and visual design, ensuring that our solutions adhered to Jump's technical and visual constraints.

Under the guidance of Gauthier Casanova, Head of Design @ Jump, and Noëmie Hamel, PrD @ Jump, we were briefed on the recent challenges surrounding their expense reporting process. Using the Double Diamond methodology, we collaborated intensively from discovery to delivery over the course of just two weeks, ultimately presenting our insights and solutions to Jump’s design team.

By conducting benchmarks, creating mind maps, using the Crazy 8 and mapping user journeys, we identified 3 axes of reflexion: reducing time process, simplifying the overall process and establishing a user-friendly routine.

Those led us to generate the ideas below.

Being able to easily and quickly report expenses on a smartphone was the main challenge we wanted to take on.

We believe that integrating OCR technology, along with the capability to create multiple expenses simultaneously and the option to automate the creation of recurring expenses, would be the ideal solutions for Jump users to promptly report their expenses on the go using their smartphones.

The feedback we received from our testing sessions were extremely useful and provided us with valuable insights to iterate and deliver the final solution outlined below.