Develop an application to streamline macro claims data processing, enhancing efficiency and transparency in the workflow for RX claims.

Key Challenges

Inefficient Manual Entry: The current system requires manual data entry, leading to significant delays and performance bottlenecks.

Slow Macro Uploads: Large files (up to 100 MB) take up to two days to process.

Lack of Visibility: Users cannot track the status of submitted macros, leading to uncertainty and wasted time.

System Crashes: Users lose progress if the system crashes, as drafts cannot be saved.

Proposed Solutions

Chunk and Queue System: Implement a mechanism that allows users to upload up to 100 MB of macro data at once, processing multiple macros per session.

Automated Draft Saving: Ensure the system automatically saves user progress, allowing easy resumption after interruptions.

Validation Checks: Introduce comprehensive checks for data issues, enabling users to correct errors before submission.

The implementation of a chunk and queue system reduced macro upload time from 48 hours to just 4 hours, significantly enhancing efficiency.

Automated draft saving eliminated data loss, saving users 5-10 hours weekly.

Validation checks reduced submission errors by 70%, speeding up approvals by 30%.

Overall, these changes improved efficiency by 50%, greatly enhancing user satisfaction and productivity.

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Posted Sep 30, 2024

Revolutionize macro claims processing with our solution for Optum RX! Reduce upload time from 48 to 4 hours and minimize errors by 70%. Save user progress autom

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