SiteBot — Grounded AI Support for Any Website

SiteBot — Grounded AI Support for Any Website

The challenge Small teams need 24/7 answers without letting a chatbot invent prices, policies, or promises.

The solution I designed and built an embeddable support platform that answers only from a client-owned knowledge base. A single script tag installs the widget, every conversation is logged, and unanswered questions become visible documentation tasks with inline fixes.

Engineering highlights • Grounded retrieval with an explicit “I don’t know” fallback • One-line embed with isolated Shadow DOM styling • Full conversation and latency audit trail • Demo mode for local testing without an API key

Full source code and setup instructions: https://github.com/LuciferLiu/sitebot