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The user journey map outlines the steps users take from discovering WellMind to achieving their wellness goals. It includes stages such as Awareness, Exploration, Engagement, and Retention, highlighting touchpoints and interactions along the way.

Simple design is powerful. Small changes can significantly reduce frustration for users.

User testing is essential, even if results are mixed – it pinpoints areas most in need of improvement.

Designing for a diverse audience means considering different skill levels and prioritizing clarity.

This case study uses clear language to make design concepts understandable for a wide audience. It demonstrates the real-world impact of design choices, encouraging collaboration and making the field less intimidating.