UX/UI Designer - Product Experience Redesign
Designed a clean, data-driven interface to make Tookitaki’s complex anti-money-laundering (AML) platform more approachable, auditable, and efficient for compliance teams handling high-volume financial data.
📦 Deliverables
Redesigned dashboards for transaction monitoring & risk scoring
Alert triage flow to reduce analyst fatigue
Explainability layer showing why alerts were flagged
Unified design system with consistent components and typography
Client onboarding flow for enterprise customers
Visual analytics for compliance summaries and case reports
💡 Design Goals
Simplify complexity - translate heavy data into visual clarity
Build trust & transparency - make AI decisions explainable and auditable
Create a unified experience - align brand, data, and interaction design across modules
⚙️ Process Highlights
Conducted workflow mapping with compliance analysts to identify friction points in investigation flows
Reimagined the alert dashboard using risk heatmaps and confidence visualization
Designed an explainability sidebar to surface model logic and transaction history in one view
Established a data-first design system emphasizing legibility, hierarchy, and reduced cognitive load
Implemented role-based navigation for risk officers, analysts, and admin teams
✨ Outcome
The redesign reduced investigation time per case by ~35%, improved analyst satisfaction from 3.8 to 4.7/5, and positioned Tookitaki as a trust-driven, intelligence-first compliance product used by top banks across Asia and the Middle East.
🧠 Reflection
Designing for RegTech is about making trust visible.
By turning opaque compliance data into readable insights, we gave analysts the confidence to act quickly and organizations the assurance they needed to stay compliant at scale.
Want a product that makes complexity feel effortless? Let’s talk design.