I worked on creating the API reference documentation for Sendchamp, a communication platform that enables businesses to integrate messaging, voice, and email services seamlessly. My role involved writing clear, structured, and developer-friendly documentation that simplifies integration and enhances the developer experience.

This project included: ✅ Comprehensive API Endpoint Coverage – Detailed explanations of endpoints, including parameters, request/response formats, and expected behaviors. ✅ Authentication & Security – Clear guides on authentication methods (API keys, tokens) to ensure secure API interactions. ✅ Code Samples & Use Cases – Providing real-world examples in multiple programming languages to help developers implement features effortlessly. ✅ Error Handling & Troubleshooting – Documenting common issues, error responses, and best practices for debugging. ✅ Consistent Updates & Improvements – Ensuring the documentation stays up to date with API changes and new feature releases.

My focus was on making the documentation intuitive, easy to navigate, and useful for developers at all levels, ultimately reducing onboarding time and support requests. Check it out: https://sendchamp.readme.io/reference/introduction