Re-engagement campaign for popular weight loss medication

Emma Cheung

0

Brand Strategist

Marketing Strategist

Digital Marketing Specialist

Klaviyo

Miro

Stripe

Project summary

CheqUp were concerned that the existing brand wasn't connecting with their customers and were looking for:
Customer research to inform changes to their medical questionnaire and marketing activities
A re-engagement email campaign for warm leads who had previously completed their medical questionnaire but not completed a purchase to test these changes

Results

Immediate return on investment.
Identified CheqUp's most valuable clients - customers familiar with weight loss medication had the shortest buying journey, despite the long delay since their last interaction with CheqUp (c.7 months since completing the old questionnaire).
Optimised their email set-up in Klaviyo.
Above average campaign results for the Healthcare and Medical industry (Mailerlite 2024) - achieved 48% average open rate and 4.1% average click rate.
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Posted Apr 30, 2024

Designed a re-engagement email campaign for CheqUp for weight loss medication customers who had previously completed their medical questionnaire.

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Clients

CheqUp

Tags

Brand Strategist

Marketing Strategist

Digital Marketing Specialist

Klaviyo

Miro

Stripe

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