Writing Case Study on Health Insurance Provider

BHAVIN KHANDELWAL

Health data is cumbersome. Privacy requirements are rigid, much information is still collected on paper and claims are difficult to process. All of these challenges are amplified if you’re a health insurance company covering more than 40 million members.
Taking into account the evolving landscape of healthcare data, a health insurance company wanted to find a way to provide health analytics as a service to its members. However, the methods of ingesting, curating and storing data in their existing platform was not robust or scalable enough to provide this new service. The lack of such items as standard design patterns, a consistent data architecture and coordinated governance was preventing them from building a new analytics business offering.
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Posted Apr 17, 2023

Researched and wrote a detailed case study analyzing the impact of changes in healthcare regulation on the customer satisfaction.

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